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Last Update Issue (Read 10486 times)
Mike
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Re: Last Update Issue
Reply #15 - Apr 5th, 2018 at 5:00pm
 
check your player, its probably not ok with the old codecs involved in making those clips many years ago...but most players should still be ok with it...so try a different one
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covver
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Re: Last Update Issue
Reply #16 - Apr 6th, 2018 at 3:48pm
 
Femalebicepsfan wrote on Apr 2nd, 2018 at 12:14pm:
Issues in the 4.1.18 update:
- new clips of Brielle Montoya completly missing (no clips labeled 4.1.18)
- thumnail of the updated Ashley Shoultz clip is broken (also for some older clips
- thumnails of the updated Dallas McCormack clips are broken (also for some older clips
[...]

[...] But what I really don't understand: it is really that hard to do a quick check of your work?


My first registration on herbiceps.com is ancient and I must admit that missing thumbnails and other issues are still common on this website.

In my opinion, frankly it comes from a poor organization of work, or a real negligence (in other words "they don't care"). At this stage, a simple technical incompetence is excluded because it's been going on too long. Maybe Mike is running too many businesses at a time...  Some tasks need to be delegated!

Moreover, the missing thumbnails can have an impact on the bandwidth consumption's of a customer (who may download something without knowing is it worth the cost), which is regrettable.

Will there be a solution before the end of the world? It would be nice! Wink
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6789shav
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Re: Last Update Issue
Reply #17 - Apr 6th, 2018 at 5:44pm
 
"the missing thumbnails can have an impact on the bandwidth consumption's of a customer (who may download something without knowing is it worth the cost......"

Help me out here, covver. Since I first joined HB in 2003, I think I've downloaded about 20 total videos, and some of those have already been deleted. I never downloaded anything without playing it first on the HB web site. Even if the thumbnail pictures are missing, what's to keep a potential downloader from just playing all or part of the clip first to determine if he or she wants it?

I'm wondering if we're talking the same thing. I'm referring to the periodic clip updates, as are most of the posters. Are you referring to VOD purchases?

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Tre
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Re: Last Update Issue
Reply #18 - Apr 6th, 2018 at 6:51pm
 
covver wrote on Apr 6th, 2018 at 3:48pm:
My first registration on herbiceps.com is ancient and I must admit that missing thumbnails and other issues are still common on this website.

In my opinion, frankly it comes from a poor organization of work, or a real negligence (in other words "they don't care"). At this stage, a simple technical incompetence is excluded because it's been going on too long. Maybe Mike is running too many businesses at a time...  Some tasks need to be delegated!

Moreover, the missing thumbnails can have an impact on the bandwidth consumption's of a customer (who may download something without knowing is it worth the cost), which is regrettable.

Will there be a solution before the end of the world? It would be nice! Wink

First, we cannot thank you (and so many others) enough for supporting the site for all these years. 

Ours is not an active or deliberate negligence which causes any errors you see.  Long, long ago we made a few decisions that have just sorta stuck, but as we've rounded the turn and are heading to decade #3, the new set of choices is intended to eliminate a lot of what has irritated some customers over the years. 

Mike has done a really great job of outsourcing many of the daily tasks, but please keep in mind that all of those moving parts still need to be managed and it's an 8-day-a-week job. All of the feedback you guys give is considered and over the years, a lot of the ideas you've suggested have been implemented.  I won't go into all the details, but we have round-the-clock monitoring on all the sites and servers.  That does not mean that we'll achieve a 0% error rate or that any errors or failures which do arise will be rectified immediately, but the net effect is that it does reduce our downtime and improve the efficiency of our customer service.

The work that's gone into building the engine for HB+ is mind-boggling. I'm not trying to wax political here, but I seriously think we have more man-hours in this project than the federal government did before they launched healthcare.gov Part I.  *rimshot*  By every measure, we expect it to be a winner. 

We do agree that every download or on-demand stream should have working thumbnails, so we appreciate you letting us know when we've gotten it wrong.  Normally, it's a simple typo in the code, so thanks in advance for being patient with the little things like that.

Keep the feedback coming.  This is what helps us move ever closer to achieving the customer satisfaction goals we'd like to reach. Cheers!

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Kevin S.
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Re: Last Update Issue
Reply #19 - Jul 12th, 2018 at 1:35am
 
Eleonora Dobrinina's 7/11 update has a bad link.

Corrected Link: https://www.herbiceps.com/menu/videoclippics/eleonoradobrininaclips.shtml
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mavri5
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Re: Last Update Issue
Reply #20 - Jul 12th, 2018 at 4:59am
 
All the armwrestling Clips are duplicates, except for one!!
Would be nice if that would be checked!!
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autechre
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Re: Last Update Issue
Reply #21 - Jul 12th, 2018 at 6:19am
 
mavri5 wrote on Jul 12th, 2018 at 4:59am:
All the armwrestling Clips are duplicates, except for one!!
Would be nice if that would be checked!!


Couple of the Lucy Dornellas clips are dupes too
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Femalebicepsfan
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Re: Last Update Issue
Reply #22 - Jul 12th, 2018 at 2:21pm
 
mavri5 wrote on Jul 12th, 2018 at 4:59am:
All the armwrestling Clips are duplicates, except for one!!
Would be nice if that would be checked!!

That means only one new armwrestling clip... Sad
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Mike
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Re: Last Update Issue
Reply #23 - Jul 12th, 2018 at 8:54pm
 
fixed all those, added new clips in their stead
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mavri5
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Re: Last Update Issue
Reply #24 - Jul 12th, 2018 at 10:40pm
 
Thanks mike but you didnīt fix the duplicated armwrestling Clips!!
You just put up new aw ones but only two!!

Can you put up new ones as well instead of the duplicate old ones!!

That would be nice thx!!
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Kevin S.
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Re: Last Update Issue
Reply #25 - Jul 12th, 2018 at 11:55pm
 
Brittany McIntyre's 7/12 update was originally posted in June.
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autechre
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Re: Last Update Issue
Reply #26 - Jul 13th, 2018 at 8:43am
 
mavri5 wrote on Jul 12th, 2018 at 10:40pm:
Thanks mike but you didnīt fix the duplicated armwrestling Clips!!
You just put up new aw ones but only two!!

Can you put up new ones as well instead of the duplicate old ones!!


But the 2 dupes have been removed and there are 2 in their place?  Roll Eyes Huh Huh Huh
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mavri5
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Re: Last Update Issue
Reply #27 - Jul 13th, 2018 at 1:33pm
 
No their are not removed!!
There are just two new ones!!

But Instead of the older Dups you guys could upload other ones which are not duped!!!
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Mike
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Re: Last Update Issue
Reply #28 - Jul 13th, 2018 at 5:45pm
 
I deleted the duplicates, but kept one copy up...and added 2 more armwrestling clips.
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autechre
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Re: Last Update Issue
Reply #29 - Jul 13th, 2018 at 9:17pm
 
Mike wrote on Jul 13th, 2018 at 5:45pm:
I deleted the duplicates, but kept one copy up...and added 2 more armwrestling clips. 


Thanks for the updates over the last few days. Its been good to have lots of new material  Cool
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